Terms & Conditions

1. Overview

This website and/or application is operated by the DuneVoyager team. Throughout the site, the terms “we”, “us” and “our” refer to DuneVoyager. DuneVoyager provides this website, including all information, features, tools and services available through the platform, to you as the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms govern your access to and use of our website and any related services.

By accessing our website, browsing its content, or purchasing products from us, you engage in our services and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms, policies or guidelines referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, distributors and content contributors, without limitation.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have obtained the necessary consent to use this website. You agree not to use our products or services for any unlawful, unauthorized or prohibited purpose, and you must not violate any applicable laws, regulations or third-party rights in your jurisdiction.

You must not transmit any malware, viruses, worms or other destructive code through the site or services. Any attempt to interfere with the security, integrity or proper functioning of the website may result in immediate suspension or termination of your access, without prior notice.

3. General Conditions

We reserve the right to refuse service to anyone, at any time and for any reason, including but not limited to suspected fraud, abuse of services, violation of these Terms, or activities that may harm our business, users or reputation.

You understand that content you submit to the site (excluding sensitive payment information) may be transferred unencrypted and may involve transmission across various networks and technical systems. Payment information is always encrypted during transfer and processed through secure, compliant payment providers.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, products, website content or intellectual property without our express prior written permission.

4. Accuracy, Completeness & Timeliness of Information

Information provided on this website is for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or up-to-date sources. Any reliance on the material presented on this site is strictly at your own risk.

We reserve the right to modify, update or remove website content at any time, but we are under no obligation to update any information, except where required by applicable law.

5. Modifications to Services & Pricing

Prices, product specifications, promotions and availability are subject to change without prior notice. We reserve the right to modify, suspend or discontinue any service or product, temporarily or permanently, at any time and without liability to you or any third party.

6. Products & Services

Certain products or services may be available exclusively online and may be offered in limited quantities, subject to availability and our return, warranty and after-sales policies. We reserve the right to remind customers that product images are for reference, and actual appearance may vary slightly due to lighting, production batches, and device display differences.

We make reasonable efforts to display product images and colors accurately; however, we cannot guarantee that your device’s display of any color will be accurate. Product descriptions, specifications and packaging contents may be updated from time to time to reflect improvements or manufacturing changes.

7. Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors, orders suspected of fraud, or orders that violate these Terms. If we make a change to or cancel an order, we may attempt to notify you using the email, phone number or billing address provided at the time the order was made.

You agree to provide current, complete and accurate account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, payment details and shipping address, so that we can complete your transactions and contact you as needed.

8. Optional Tools & Third-Party Services

We may provide you with access to third-party tools or services that we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind.

Use of third-party tools, links or services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider. We are not responsible for any loss, damage or dispute arising from your use of third-party services.

9. User Feedback & Submissions

If you submit comments, suggestions, ideas, reviews, photos, videos or other materials (collectively, “Submissions”), you agree that DuneVoyager may, at any time and without restriction, use, edit, copy, publish, distribute, translate and otherwise exploit such Submissions in any medium, for any purpose, including marketing and product improvement, without any obligation to compensate you.

You are solely responsible for your Submissions and agree that they will not violate any third-party rights (including copyright, trademark, privacy or publicity rights) or contain unlawful, abusive, defamatory, obscene or otherwise inappropriate material. See also: you must not upload or submit content containing malware or harmful code.

10. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. By using this site, you consent to the collection, use and processing of your information in accordance with the Privacy Policy and applicable data protection laws.

11. Errors & Omissions

Occasionally there may be information on our site or in our services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, shipping fees, delivery times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any international, federal, provincial or state regulations, rules, laws or local ordinances, or to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

In addition, you must not harass, abuse, insult, harm, defame, slander, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; submit false or misleading information; upload or transmit viruses or any other type of malicious code; collect or track the personal information of others; spam, phish, pharm, pretext, spider, crawl, or scrape; or interfere with or circumvent the security features of the service or any related website.

13. Disclaimer of Warranties & Limitation of Liability

All services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.

To the maximum extent permitted by applicable law, DuneVoyager shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the service or products, including but not limited to loss of profits, revenue, savings, data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise.

14. Indemnification

You agree to indemnify, defend and hold harmless DuneVoyager and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any claim, demand, loss, liability, damages or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other